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Frequently asked questions

Every pattern is delivered as an instant PDF download. As soon as your payment is confirmed, it's available in your account under My Orders — no waiting, no shipping.
PDF, formatted to print or read on a phone or tablet while you work. Each listing notes the page count.
Yes — an account (Google or email) links your purchase to your downloads, so you can always come back and re-download a pattern if you lose the file.
Because patterns are downloaded instantly, refunds aren't available once a file has been downloaded. If something's gone wrong with your order, reach out and I'll sort it out.
Sign in and go to My Orders — every pattern you've bought is listed there with a fresh download link, any time.
Of course — use the Contact page and I'll help however I can.